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Rene, I wanted to let you know that I recently took a Transatlantic cruise on the Norwegian Dawn and was very disappointed. The wife and I are Platinum Latitude members so we have over 100 nights of sailing with Norwegian to know what we’re talking about. We waited at LaGuardia for 5 hours to get the transfer to the ship. There was no place to sit so we all had to stand. Talk about hell. The captain decided to cancel 2 stops – St. John’s and St. Pierre Miquelon because of icebergs. That I can understand. Ships and icebergs do not mix well. Each room was given a $50 credit for the two stops missed – that’s the total amount. I thought that was rather meager because I had a $50 excursion credit per port AND I paid something for each port charge. Disappointing at best. Oh, and one other thing. We tendered in two ports on this itinerary and at the first port, two of the ship’s lifeboats which acted as tenders malfunctioned and could not be used. Thank God we didn’t have to use those tenders in an emergency. I know you are a Norwegian fan but even you have to admit, that is not acceptable. Aren’t these tenders maintained? They used to be. The Carnival cruise we took in February was better than this. That’s not saying much about Norwegian. Their austerity program is for the birds. 25% increase in daily fees with less service. Not the Norwegian company we expect.
@John – First up thanks for reading the blog and sorry for your experience. With that said I have never ever taken any cruise lines transfers – they rarely are a good call. As to canceled stops – I have blogged over and over that the norther crossing is not a wise choice. Not only is it cold but there is, as you pointed out, ICE! As to compensation – I was on an NCL cruise that has a fire onboard and only got a few free drinks and about the same in OBC. As to life boats there are more thank total passenger capacity so never a safety issue but a pain – you bet ya – and why I HATE life boat tenders. I agree not Norwegian what we expect but also never sail a crossing northern – always go south!